Here's an update: got an email in reply to the email I sent them earlier today, asking politely what was up with my order. I got a one-liner giving me my UPS tracking code. Apparently it had shipped on Fri. but they hadn't told me (and the order status page still says "confirmed" and not "shipped". I wonder if this changes). Well, all that remains to be seen now is if they shipped the right parts. I have faith that this will be the case (if it isn't tough titty, as my mother says, because the first I'll hear of it is when I open the box in Chile). d. EDIT: Got my stuff today. Everything was in order. d.