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YAMAKAZE

Yamaha of Troy

6 posts in this topic

You could try WWW.MXSOUTH.COM Jeff The Owner has never let me down....

Parts arrive when he say's the will.

Tell em Bill in Atlanta sent you....

Bonzai :)

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I ordered a part from YOT two Saturdays ago. I forgot to ask if item was in stock. I called them Tuesday and they said it shipped on monday. I received it on Wednesday. Customer service was good, I just should have asked if it was in stock first but once they got it, they shipped it fast. No problems from me.

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Thanks for the post. I need to hear about bad service and good service. Yamakaze turned me on to Jeff at Mxsouth and he has been absolutely great.

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Ok, last month I received my WR426F.

First thing I do is order GYT-R Skid plate and frame guards from Yamaha of Troy 4/29. I received the frame guards in approx 2 weeks. I still haven't received the Skid plate as it is back ordered. After calling the last three days looking for an ETA I keep getting lame excuse about contacting Yamaha for an ETA and to call back tomorrow ( 3 days ago ) Everyday I would call and everyday would be either offered Works Connection Skid Plate and/or call back for ETA. STILL NO ETA !! GRRRRRR! I chose not to go with Works Connection as they aren't

Since this initial order I have sent and received 3 yes 3 ! seperate orders from Rockymountainmc.com - Great company.

All parts in stock - as indicated on webpage.

YOT ? - jury is out

Ya know I liked the skid plate (also was going to get GYT-R bark busters among other things ) but I had to cancel the order. I like to purchase small from vendor first to determine how accurate and timely and order arrives. YOT failed misserably! IMO

I think YOT has a vendor and/or inventory problem. One month without receiving any Skid Plates??? Come on now.

Lessons learned:

a. call and ask if part is in stock prior to typing in Credit Card #

b. Go anywhere other than YOT

Sorry to diss this company but after getting new bike, I would like to take it out and ride atleast once in the first month. I feel they dropped the ball and I am not happy with their service. White Bros ! you are next !

<~~ off soap box

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Thanks Yamakaze. I noticed somewhere in the skid plate archives you said White Bros. Skid plate was the same as GYT-R. Also recall the MxSouth tip too. Thanks ! I am there.

Dan:

I agree with YOT when parts are in stock. I felt I got dic*ed around with when it came to something they didn't have in stock.

The GYT-R frame guards fit and look great. I am just lucky they had them in stock or I wouldn't have known for sure.

fryboy

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