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Karl Malone

XRs only website down?

12 posts in this topic

Im trying to order some parts this weeknd for my 650r and Ive been trying for a couple days now and cant seem to get www.xrsonly.com to work, anybody know the deal with this?

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The other day it looked like their domain name had expired. Now it looks like they have been shut down for using too much bandwidth.

If you know what parts you want you could call: (760) 244-2626

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they just re-did the site the other day and it came back up fine yesterday but I guess things aren't workling out now.

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The other day it looked like their domain name had expired. Now it looks like they have been shut down for using too much bandwidth.

Let that serve as a warning! They're not so hot at customer service, lately- do a search.

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has it really been that bad? I guess I'll find out today when i get home if the package is there or not!!!

...And I just ordered the Pro-moto billet rack from them today as they had it $20 cheaper than anyone else.

--

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working now!

Maybe I helped them out; I called to phone in my order and mentioned the site being down and they had no idea it was down... they seemed pretty anxious to get it back up.

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Let that serve as a warning! They're not so hot at customer service, lately- do a search.
take it as a sign from God not to send them your money.

CMON no bad mouthing them!!! and dont try and just say stay away cuz of something else youve read in other threads!!!

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CMON no bad mouthing them!!! and dont try and just say stay away cuz of something else youve read in other threads!!!

Oh no, I've been wronged by them personally. otherwise I wouldn't talk $hit about them.

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I've had nothing but good service from XR's Only and 2 really well built motors.They don't have any more problems that other motorcycle shops don't have. Or any other small business for that matter.

When dealing with any small business, get to know the people that work there and who does what,ask their name. Don't be afraid to pick up the phone and call them, use their name. Be kind and let them know how they could do better. Many small shops or business's don't always respond as fast to email as they do to phone calls or in person. Ever be standing at the parts counter and had the phone ring, who got help first?

Most shops really do want to do their best, it doesn't hurt to help them do that. In my shop I usually can tell when a customer is going to be really easy to work with or a problem. I still always try to do my best, but some customers have unrealistic expectations and have been spoiled by the big box stores.

Sorry for the rant, but I vote for small business.

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