I ordered parts from TT back on 3/26. I explained that I needed those parts by the coming Saturday-3/31, and that I would be willing to pay whatever charges necessary to make that happen. The guy tells me "if you can accept Saturday delivery-we can do it for $32 extra". Since I work Saturdays, and the parts are being shipped to my work address-I say "wonderful". I have EVERYTHING done on my bike.. Gassed up, air filter cleaned, oil changed, riding gear out, and on Saturday... No delivery. On Monday the guy calls and says, "we have your parts in". I ask him what happened with paying extra and where were my parts on SATURDAY?????!!!!! He says he never promised a Saturday delivery . He says he just received the parts at HIS location. So, I realize I can't take back time and get the lost weekend back so I console myself with riding the next weekend (4/7 & 4/8). The guy asks if I still want over-night shipping for the extra $32.. Being that this was still Monday (4/2), I ask him if I will get the parts by this weekend. He says "for sure".. Today is Friday, I am waiting on the post man. If my parts don't come, I will have missed 2 weekends of riding due to this. I work at an automotive repair shop. One thing I have learned (the hard way) is that I will NEVER promise delivery of a customers vehicle unless I know for sure that I can do it. Better to tell them it will take longer than it actually does, and then surprise them when they get it completed sooner. I WISH that the representative I have been dealing with would have simply told me straight up what was going on so I could have choices as to whether to wait on them or not. By the by, I could have ordered the parts from the dealer and had them in time to ride the weekend of 3/31 & 3/32.. Guess that savings of $40.00 really was no savings at all.. So, I sit here waiting on the post man.. Either he will be my best friend today, or make my TT rep my worst enemy. For those thinking about ordering through TT-please confirm shipping dates and estimated time of arrival. Go so far as to ask for refunds on shipping for items that do not make the time they give you. Maybe if they have enough customers demand an honest answer-they will start giving them. Well, the UPS guy walked in while I was typing this.. He does not have my parts.. You think they are coming regular mail??????