Don't mistake firmness w/being impolite or being a jerk. I have not written a traffic ticket since I went to plain clothes nine years ago but here is my opinion. The first thing they train you to do ( after all the officer safety issues ) on a traffic stop is to get the proper documentation. If the motorist asks why he is being stoped, tell them you will explain after you see his license, reg. and insurance card. About 1/2 of my stops I had to repeat this several times and raise my voice to get the person to comply. I have been cursed at on about 1/3 of my stops. Some of these people are normally very timmid. You would be shocked at the people that turn nasty when pulled over. When you get stoped the adrenalin gets flowing and you get scared. Then you get pissed at the cop for making you feel this way. Every officer has his own style. Firmness is an officer safety issue. The more firm you are the more controll you have over a situation. It can be taken too far though. Personally, I don't care about a persons excuse for why he did something, it is how he treats me that determins weather I give him a break or not. Now again this is my experience. I work in a very violent city and only used V & T to stop suspicious persons. Unless it was a gross violation. In either case I could care less if the person thought I was "Officer Friendly" People like to exaggerate, I have been out in public and heard people talk about being stoped by the police. I know they are out right lying because of the outragous stories. "The first thing the that ******* cop said to me was, what the f*** do you think you are doing." Every agency in my county is very professional. Sure, some officers are a little roufgh on the edges but professional. I never in 14yrs. seen or heard of cops acting like this or any of the other stories these idiots tell after a few drinks. They all know how to do the job better than the police! Don't get me wrong I am not saying cops are perfect, just like mechanics, computer techs., and so on. I don't try to tell them how to do there jobs though.