HEADS UP!!!

Site upgrade in progress... Core site functions are working, but some non-critical features/functions will be temporarily unavailable while we work to restore them over the next couple of weeks.

Please post any bugs you encounter, but before you do, check to see if it's already listed.

Thanks for your patience while we work to improve the community.

Sign in to follow this  
Followers 0
Old_Man_Time

Baja Designs new battery and holder for E-Start kit

3 posts in this topic

Several have asked me if I have received the Battery box, battery and other electric components that Baja Designs promised us who purchased the kit. The original battery left much to be desired (although my kit has worked flawlessly since they replaced my defective battery). Baja Designs has stood behind their product. They called me today to let me know that they shipped everything to me and that I should receive it by the middle of next week. This is at no cost to me whatsoever. No fussing, fighting and trying to twist arms. They decided to do this on their own. Thanks Baja Designs for being customer oriented. That's why I do buisness with you. :thumbsup:

Share this post


Link to post
Share on other sites

I'll be waiting for the photo's. Glad to hear about the customer service done the right way. :thumbsup:

Share this post


Link to post
Share on other sites

I recently delt with Baja Designs as well,

I posted this thread http://www.thumpertalk.com/forum/showflat.php/Cat/0/Number/1250190/page/0/view/collapsed/sb/5/o/all/fpart/1

Looking for info on how to make the Acerbis Diamond headlights work with my BD kit, well I went ahead and called them and talked to a guy named Dan. I explained that I had bought the bike used and wanted to put someone elses parts with their kit (IE: I am not realy a customer of theirs) and Dan had no issues with chatting with me for about a half hour about how to make it all work.

In the end I went down there to their shop (I live about 60 miles from them) and for $45 they:

Changed out my red BD headlight for a black one.

Changed out my control switch (on off, high low beam, blinker)

sold me a replacement bulb holder for my tail light.

Installed everything

BD has my vote, Incredible customer service!

:thumbsup:

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0