Hopefully the problem is just the connection, have you checked the continuity of the wires from the d-sub connector to the bike plug?
Out of interest if you open up the fi tools case what version is printed on the circuit board (between the mode and down buttons), mine is MOTO_V11.
My problem is that I'm trying to do this with a cast on one hand so troubleshooting is a little difficult right now. My version also says MOTO_V11.
This really makes me mad. I have 100% confirmation that the connections are good. It still just says it is connecting for about 5 seconds but it never does. Hell it wont even let me change the language to Chinese. I ordered the same one I thought everyone else was buying. I guess I got a dud. I'm assuming those of you that got it working have the Yamaha programmable ECU and not the stock unit?
Edited by msgbean, November 10, 2013 - 02:48 PM.