Yamaha woodruff key Service Bulletin, finally!
Posted April 08, 2003 - 08:01 AM
Posted April 08, 2003 - 08:05 AM
Posted April 08, 2003 - 08:31 AM
Posted April 08, 2003 - 11:07 AM
I asked them if they could order the pars in advance, they said no. I'm still waiting on a call back from the parts Mgr.
Bastards! Of course they can:
My dealer had already ordered the key, flywheel puller and gasket according to the Service Bulletin way before my WR450F did arrive in the crate. The part numbers are given in the Bulletin hence he can order them whenever he wants.
Being very itchy about receiving my bike i gave him a hard time by frequently bugging him via phone asking whether the bike has already arrived and if he would be so kind and lap the flywheel to the crank although the Yamaha Bulletin doesn't say so etc..
He not only kept his cool but even called me from his shop one day around 8PM saying that the puller still didn't show up (backordered) so he now is making his own on the lathe(sp?) and that i can get my bike by noon next day!
And of course he didn't charge me the work of lapping.
That was some kind of customer service i've never seen before in the last 18 years.
Posted April 08, 2003 - 02:47 PM
Posted April 09, 2003 - 02:21 PM
Posted April 12, 2003 - 04:40 PM
Posted April 17, 2003 - 01:08 PM
Posted April 17, 2003 - 02:21 PM