"Updated Parts" from Yamaha for Failed Key
Posted February 14, 2003 - 03:36 PM
Posted February 14, 2003 - 07:47 PM
Posted February 15, 2003 - 05:47 AM
Posted February 15, 2003 - 06:59 AM
Posted February 15, 2003 - 07:16 PM
The service manager is trying to figure out which snowmobile is shearing flywheel keys.
That sounds like my dealer, but you have to substitute "quad" for "snowmobile."
Posted February 21, 2003 - 04:45 AM
They'll take care of it. They just have to learn the scope of the problem. The more widespread the more likely they are to have a formal program for a fix. Either way, they don't want the bad publicity of leaving customers out there hanging. They also have to be certain the fix is really reliable. TT is a great resource, and information is power.
From the sounds of some of these posts, it might pay to deal with the most knowledgeable dealer, not just the one with a $50 cheaper price tag.
Posted February 21, 2003 - 05:27 AM
I get my WR today and I'm not going to panic, just lap the flywheel and crank and torque correctly.
Then I'm gonna go up and down the street (I actually got a license plate on mine) and then put it away because there's 2 feet of snow.
Posted February 21, 2003 - 06:14 AM
Since these are sold as off road vehicles, I think you'd have a tough time getting anything out of them for an accident on a road, highway, etc.
Yamaha will get this sorted out and take care of the problem but some irreversible PR damage has been done.
It took me a long time to buy Yamaha products again because I always had problems with them and the following are just some examples. My PW50 won't run after washing until it dries out or I take an air compresser to the electronics. My Vmax leaked oil out of the case and my father-in-law was teasing me that his Harleys don't do that anymore. 2 RZ350's I had, shook themselves apart and even with Loctite, left me stranded.
Recent years they have really seemed to move towards the "Honda" level of quality, which is the reason I bought my WR and I'm happy with this bike. However, I have to admit that issues like this will weigh heavily on my decisions about buying them in the future.
If Yamaha isn't reading these posts and taking peoples concerns very seriously, they are going to lose a lot of future customers. I've got 3 boys now and I expect to buy a lot of bikes in the future for the 4 of us.
The least they could do is contact customers who have purchased the bikes and let them know the problem will be resolved with no cost to the purchaser.
Sorry, I just had to vent a little.
Posted February 21, 2003 - 06:35 AM
Yamahas quality is much better than it used to be.
Posted February 26, 2003 - 12:37 PM
Posted February 26, 2003 - 01:44 PM
Makes you go Hmmmm....
Posted February 26, 2003 - 09:17 PM
Posted February 27, 2003 - 01:37 PM