Custmer service .Whats that
Posted December 09, 2002 - 05:46 AM
that still believes in customer service.I mean,I walk in to the parts dept. ready to spend some hard earned cash(little Trevors college fund),and the kid behind the counter just stares at me.Not a word.And if you ask them a question,they act like you are bothering them.
I have been to Alba Yamaha(the worst for cust.serv.),Motosports Warehouse(sold me a girls chest protector),Escondio cycle center(aka Tinsel Town).
Is it to much to ask for a simple "my I help you spend your money."
Posted December 11, 2002 - 03:31 AM
Posted December 11, 2002 - 10:16 AM
Try NCY in Escondido. They are really good. Small shop now but the new shop looks pretty big (not as big as ECC, it's huge).
Yes, some of the younger guys behind the counter lack knowledge and people skills at any shop, I can say the same for ncy. Ask for Grinny (can't miss him, he's little bald guy) or Kendall. Both of them are extremely knowledgeable.
There is a salesman there named Phil who is very sharp too. He rides and has a lot of ktm info.