How well does Yamaha back there product?
Posted April 24, 2002 - 04:11 AM
(see serious help needed posted below) My bike broke a valve and totaled out my motor. At least
$1500.00 (that I don't have) in parts not including any labor. My bike was 1 year old in february and I feel this is totaly unacceptable for this to happen. has anyone had a problem of this magnitude and had yamaha help them out? I looked on thier site but it doesn't have a customer service area.
any suggestions would be of much help.
Posted April 24, 2002 - 07:36 AM
Posted April 24, 2002 - 08:28 AM
It seems a valve broke 1/2 way up the rod fell into the chamber and the piston smashed it into head 4 times (i know because i heard it)
my bike is sitting in my garage.
I was one step ahead of you I did contact customer service and they told me exactly what you said. So I called my dealer and the service tech was very understanding and wants me to bring him the bike to look at. So far I feel pretty good. I will have to see what they say.
thanks both of you.
Posted April 24, 2002 - 09:18 PM
I have repaired some extremely devastated heads. Is it a 400 or a 426?