Have You Ever Seen Anything Like This??
Posted October 02, 2007 - 11:31 PM
Posted October 03, 2007 - 12:11 AM
Posted October 03, 2007 - 01:41 AM
Check out this thread from Rainman, sounds like your exact problem and has some good photo's.
Posted October 03, 2007 - 03:00 AM
Posted October 03, 2007 - 03:01 AM
Posted October 03, 2007 - 03:59 AM
My first thoughts would be to give the mechanic at good but I guess there could be other factors involved.
Was the woodruff key still solid and in good condition?
Posted October 03, 2007 - 05:36 AM
Since you had the work done by a Yamaha dealer, you might get some assistance from Yamaha of north america so you should contact them and submit your problem to get the ball rolling - the dealer should not get away with giving you the shaft - which they will if they have any sort of out.
If Yamaha backs you, your problem will be resolved either on the dealer's dime or Yamaha's dime.
Get Yamaha on your side, be nice, praise their product up and down , but be forceful and let them know how disappointed you currently are with the service end of things, submit the pics you have to them and state the exact work that was done to your machine - submit photocopies of bills - if you can email everything then great, otherwise send by registered mail so you have a record - this doesn't sound like it's going to be cheap if it's coming out of pocket.
OOps - just noticed you're from Australia - so make that Yamaha of Australia that you should contact!!!
Oh, and if they don't want to help you but push you aside, send them links to the posts on the internet that you have going regarding the issues at hand - first, it'll give them a timeline as to when the problem originally showed up, second, no company like Yamaha wants s lot of bad press, once they see your issues, and the way people are reacting, they will likely help you relatively fast so any bad press gets resolved with a good ending.
The internet is a powerful place, use it to your advantage.
If you don't get Yamaha to help you resolve this, I would lose a lot of confidence in them and likely leave "blue" out of my choices for a future bike, many will agree to that.
Posted October 04, 2007 - 12:55 AM
Jack From Australia
Posted October 05, 2007 - 11:15 AM
I would definitely contact them and see what they will do for you.
Basically I had the same thing happen the first time. The dealer had my bike in the shop twice when it was new for the whole Woodruff key problem on the rotor. The mechanics took it all apart and fixed the rotor issue, but they did not ever loctite the 6 bolts that hold the starter clutch to the rotor. Eventually if failed miserably and destroyed everything associated with the magneto. When I fixed it myself, I assumed the bolts just failed and did not think about RED loctiting the bolts in since the broken studs came right out after disassembly. I never even thought that the dealer mechanics messed up by not loctiting, so I never called them. I reassembled everything tighly and thought i was ahead of the game by using Blue loctite the second time. Now 14 months later, I fixing the whole thing AGAIN because I used blue loctite and did not thoruoghly clean the threads out before I reassembled.
BE SURE YOU GIVE 100% ATTENTION TO THESE BOLTS !!! Dont be a dork like I was. If you look carefully in the manual, its says to use a loctite agent on the bolts. Clean thouroughly and use RED loctite !!!!