Posted September 20, 2006 - 06:06 AM
Posted September 20, 2006 - 06:12 AM
Posted September 20, 2006 - 09:55 AM
Posted September 20, 2006 - 03:49 PM
Posted September 21, 2006 - 08:15 AM
Posted September 21, 2006 - 04:21 PM
One scenario may be that the bike fell over in the showroom and bent the shaft and broke the shifter then they could have replaced the shifter and sold it ( just a possibility)
You may need to write some letters to the owner of the dealer and the corporation asking them if this is how they treat a loyal customer who has purchased 8 bike from them ( that would get my attention if i were them) Don't flame them but strongly suggest your dissatisfaction. Thank the corporate people for stepping up to the plate. Ask the corporate Representatives to recommend a reputable shop for the repair or wait and see how the owner of the dealer reacts.
Then let us know what happens. Good luck.