Oberg sports story
Posted November 27, 2001 - 05:28 PM
I called the number on their website, that was answered by what seemed to be a receptionist. She was definitely having a bad day by her tone on the phone. I was put on hold for about 5 minutes. She then got on the phone again, and said she had to transfer me to their distributor. I sat on hold again, until the phone was picked up by a gentleman on the "order line" at a different business. ( Sorry I didn't catch their name). I told him I wanted to order the triple clamp, and the optional tall bar risers. I was told by him that I couldn't order the parts that way. I would have to order the clamp with the standard rise bar clamp, and order ANOTHER set of risers seperately. I asked if I could special order the clamp the way I wanted." No, you cant" was the reply. I asked what the total price was for the items, and was given a 40 dollar higher price than the website, and they didn't have anything in stock.I said OK thanks, and before I could hang up, this guy slams the phone in my ear.
I was kind of pissed, because I was really looking forward the new clamp.I waited a couple of days to cool down, and then wrote a letter to oberg sports.I told them that I wanted to buy the parts direct, because of the problems I had. About a week later I get a response. NOW GET THIS!! the customer service rep told me to go to my local dealer, and have them become a distributor, and I could order the parts form them instead!! Is that cheesy or what?? I decided to get a DIFFERENT BRAND, and let everybody I know in on the fact that Oberg sports are a bunch of jerks. They want a premium for their parts, but their service sucks!! Yeah, I want to go to my local dealer and ask them to be a distributor for this company.Give me a break!! Just thought you guys should know before you give them your hard earned cash!!
Posted November 27, 2001 - 10:02 PM
Like...your not gonna buy it for the name?
I like...just don't get your ...thought process...Dude!
See what happens when you go with a bike with a not so cool name? Should've stayed with the tuning fork company!
Besides, who wants customer service these days? No wonder Ricky left Kawi........
C'mon Dave, I'm sure there's a Yammie dealer near you!
Posted November 28, 2001 - 06:47 AM