Is YOT always this slow in delivery
Posted April 08, 2005 - 08:16 AM
Any one else experience this, is this normal for them or am I just the lucky one.
As much as I had to do it I could have gone down to the dealer and gotten everything I needed in a week.....................
Any one else know of a good Yamaha parts place?
Posted April 08, 2005 - 09:21 AM
Posted April 08, 2005 - 10:05 AM
Posted April 08, 2005 - 04:53 PM
Posted April 09, 2005 - 11:39 AM
What a way do do business...they just won't be doing it with me any more.
Posted April 11, 2005 - 02:06 PM
Its just not getting the parts that stinks.
So I talked to YOT again today, and what do you know, my order is going out today. I asked when to expect it they said a few days from now. I am not holding my breath, as I would think an order could be filled and shipped in 36 days.........or not.
Posted April 19, 2005 - 01:10 PM
Order parts online March 7th.
Call approx. 3 weeks later, said shipping next day.
Call last week, said shipping next day.
Call today April 19th 1.5 months later. Customer service transfers me to parts, parts transfers me back to customer service,then back to parts again. Guy tells me customer service says order was never entered. I ask why did the c/s lady pull up my order on 2 other occasions, and including today.Had all my info. Guy told me he doesnt know how internet orders work and that he's sorry, said its easier to look up the parts online then call and order them. I would think giving someone a series of 12 digit numbers over the phone for 13 different items is a recipe for an error. Well I guess I wont try that again. YAMAHA OF TROY IS A JOKE.
Maybe Phil's crack smoking has infected the whole business.