NEVER EVER AGAIN!



27 replies to this topic
  • Peenton

Posted March 20, 2002 - 10:46 PM

#1

Has anyone got a contact at Chaparral Motorsports? I ordered a Fox jersey...they sent a completely different color than I ordered. When I called customer service she (Jody) said the one shown on the website is not available and never will be. She argued with me about why I wouln't take the one they sent. ???

I also ordered an Ocelot Pro-lift bike stand and they sent me an AC Racing. Looks like Ocelot but was built defective. Bike leans to the left when lifted. Also the leverage arm bent when I stepped on it to lift my bike. They told me they would not refund my money because I had used it! 1 time!

The two "ladies" I talked to were absolute Bi@#&%'s. I asked for a manager...and was told that they were silent partners and would not give me a name.

Does anyone know someone at Chaparral? Anyone had similar experiences? Please beware of Chaparral! I'M PISSED!!!

  • z4me

Posted March 20, 2002 - 10:51 PM

#2

I hear bad things about Chaparral all the time on this site. On the other hand I hear great things about MX-South regularly. Troy Lee has good service but are a little expensive - in my experience.

Good luck.

  • #1_Hit-man

Posted March 20, 2002 - 11:05 AM

#3

I am working with Greg from MotoFrugals on an order right now. Greg is a great guy, will give you a great price and work his best on a large or small order for you. Here is his web site>> http://www.motofrugals.com/ check it out, you will not be disapointed. He don't have a lot listed on his web site, but if you call or e-mail he will hook you up with what ever you need.

ENJOY! ~Hitman~

[ March 24, 2002: Message edited by: #1 Hit-man ]

  • yankee

Posted March 20, 2002 - 11:12 AM

#4

The last order I had with them was a tool which they said was in stock. I checked back with them a week later and the jerks said it was going to take 2 more weeks to back order. I canceled the order.

I have had similar problems with hipersports. I would not order from any of these two merchants.

There are too many other good merchants to have to put up with their crap.

  • john.hilton@cape.k12.de.u

Posted March 20, 2002 - 11:35 AM

#5

Don't get me started on Chaparral !!

I posted a month or so ago, it's a long story, but suffice to say that I won't be shopping from them ever again.

And yes, the "lady" that I spoke to was a major tool.

John

  • Shawn_Mc

Posted March 20, 2002 - 12:46 PM

#6

Ive had awesome experiences with Parts Direct. Check this out, I ordered the Ty Davis/TM design works chain rubber, they made a mistake and sent the guide. I called them the said "Oh sorry bout that, how bout this we'll send you the rubber for 20 bucks to save ya from having to send the other back? I said ok, (kinda pissed) then thougth about it, The guide was only 49 bucks, the rubber was 80. They charged me 49+20=69 for 130 bucks worth of stuff....not bad. This was only deal they screwed up, and they totally took care of me.

  • Merfman

Posted March 20, 2002 - 01:15 PM

#7

Originally posted by yankee:

I have had similar problems with hipersports. I would not order from any of these two merchants.


Just FYI, Hipersports is no more. They were sold to Motorcycle Accessory Warehouse (MAW)

Merf

  • Private_Joker

Posted March 20, 2002 - 02:03 PM

#8

Chaparral isn't so bad when you can go in person. But trying to deal with their mail-order sales is insane. I wouldn't even bother.

I called them yesterday for YZF plastic, they were going to order some black side panels for me. They wouldn't let me will call a phone order so I went to the parts counter, got great service and found out the side panels have been discontinued. If I'd have ordered them over the phone, I might not have found out for weeks.

btw, anyone know where I can find black YZF side panels?

  • dhowell

Posted March 20, 2002 - 02:11 PM

#9

Just yesterday I called to check on an order made 2, yes TWO weeks ago and it has not shipped out yet! I am the dumb one here because I keep going back to them. Only once have I placed and order and they were able to send it out that week. NEVER AGAIN!!!

  • terryhotshoe

Posted March 20, 2002 - 02:21 PM

#10

Try rocky mountain I buy all my tires chains etc never had a problem!!No tax for you ca. people!!!!! rockymountainmc.com I gave up on chapparal years ago!! terry. :)

Visit the ThumperTalk Store for the lowest prices on motorcycle / ATV parts and accessories - Guaranteed
  • javelinmxer

Posted March 20, 2002 - 02:27 PM

#11

I told Mr. X about a lower price and they beat it and plus I ordered it Monday Night and I had Wednesday. No extra charges. Just nice guys who are efficient. Try Mr. X

  • robswr426

Posted March 20, 2002 - 05:25 PM

#12

goto www.zmoto.com there the best people i have EVER delt with . there in mesa az . grate prices too

  • MANIAC998

Posted March 20, 2002 - 06:28 PM

#13

Yes, I too have had some bad experiences with Chapparral. This once, I ordered a dual sport kit for my 426. They told me right up front that it would take 9 weeks for it to come in. I wasn't in any hurry, so I waited. And waited. And waited. And waited. After 10 weeks, I called to see how the progress was coming along. They then told me that THEY had cancelled the order! Funny, I never recieved any notification. That was just the last straw too. I really don't know how they stay in business.

  • reed_YZ426

Posted March 20, 2002 - 07:01 PM

#14

ive recently orderd from Mxsouth.com and bobscycle.com Bobscycle by far seems to have the best prices ive seen. with great customer service and fast delivery.

  • DR.Zaius

Posted March 20, 2002 - 07:17 PM

#15

RockyMountain is really good. They have the cheapest prices on almost everything they carry. They carry a crapload, too. The catalog I got with my orders is more than 200 pages! :)

  • fastkevin

Posted March 20, 2002 - 07:17 PM

#16

Use an American Express Card when online ordering, and don't buy from someone that doesn't take it . They stand behing the customer with disputes, plus I think they warranty purchases. Membership has it's privileges :)

[ March 20, 2002: Message edited by: fastkevin ]

  • Guest_Guest_*

Posted March 20, 2002 - 09:25 PM

#17

<font color=red><center><h1>ONE MORE TIME!</h1></center>


Posted Image<H2><font color=yellow>........ BA-BYE..........>> HYPER-SPORTS!!!!</FONT></H2><center> :) :D :D :D </center><FONT COLOR=RED><center>Nothin' like FREE advertisement!!!!</center><center><font color=blue>Now I will NEVER buy anything from M.A.W!!!!</center>

[ March 20, 2002: Message edited by: THUMPIN' ROCK HUCKER ]

  • BigLou

Posted March 21, 2002 - 02:26 AM

#18

I've already heard rumblings that MAW has issues just like Hypersports did.

Beware...

  • John_Lorenz

Posted March 21, 2002 - 06:56 AM

#19

:D Ya I have been witing two weeks fr a refund and have had a back order for three freaking weeks, I am no way ever ordering them again, Infact PeeeeeTUUUUUIEEEEE On chapp and there raceers. :)

  • Ron_in_SoCal

Posted March 21, 2002 - 07:07 AM

#20

FYI - These guys are very good:

http://www.motorcycle-superstore.com

I've used them many times and have never had a single problem.





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