3rd key failure...will dealer upgrade to '04 parts?
Posted February 09, 2004 - 01:58 PM
The dealer has fixed it twice, last time per the TSB. Will they do the same now or upgrade to '04 parts? Just wondering what my best course of action will be. I want to do the right thing now and avoid future problems.
Thanks for any info.
Posted February 09, 2004 - 03:48 PM
The one time it happened to me, there was a backfire during estart. Did you hear a backfire?
Posted February 09, 2004 - 06:52 PM
Posted February 09, 2004 - 07:00 PM
Posted February 10, 2004 - 03:15 AM
I'm tellin' ya guys...this is a good candidate for a class action lawsuit. Yamaha knows they have a design defect but choose to "band-aid" the problem and in most cases, ignore it all together.
Yamaha's actions regarding the new design of the '04 models speaks for itself.
TT has a lot of followers and this would be a great place to "rally the troops", as it were.
There's got to be someone on this board that know's a good lawyer...
Posted February 10, 2004 - 06:47 AM
My general understanding is that class action lawsuits are extremely expensive to conduct. Unless there have been a lot of personal injuries or deaths and/or extremely outrageous conduct by a defendant, the cost is prohibitive.
Does anyone have a general idea of just how many TT members have had one or more key failures?
Posted February 10, 2004 - 07:19 AM
Posted February 10, 2004 - 07:36 AM
Posted February 11, 2004 - 06:37 PM
The address is:
Yamaha Motor Corporation USA
Customer Relations Department
P.O. Box 6555
Cypress, California 90630
On (date) I purchased in good faith a 2003, WR450F from your dealer xxxx, located in yyyyyy. Since that purchase dozens of Yamaha 2003, WR450F’s have reported failures due to a design flaw in the woodruff key starter system. The failure rate of these bikes has been calculated at over thirty percent (30%) within nine months from date of purchase.
Yamaha Engineering has recognized the engineering design flaw as evidenced by their complete redesign of the woodruff key starter system for the 2004 model. A retrofit to the 2004 design from the 2003 model is estimated to cost including labor around $700 list price.
Yamaha issued a “Technical Bulletin” number M2003-007, informing dealers to put the loctite 648 glue on the failed 2003 models crankshaft. Many who have had this fix have had repeat failures. This is unacceptable.
Please inform me when I should bring my WR450F to my dealer for them to do the woodruff key starter system upgrade to the 2004 model at Yamaha’s expense. I expect this will be handled in an expedited manner.
Thank you for your help. I will be awaiting your response.
cc: My dealer – his address
Posted February 12, 2004 - 05:29 AM
My personal feeling is to show the dealer the 04 parts fix procedure to completely alleviate the problem. He may give you the parts @ dealer cost . If there is a liability issue on his end (cannot be resposible for NON OEM AUTHORIZED REPAIR ), offer to sign a waiver to make him null and void if the 04 repair does not work. I know, this sounds like you could get screwed if he botches it up . Maybe you want to do the repair yourself w/ dealer cost on the parts...??? Burn the dealer out on options BEFORE any lawsuits. Once it starts getting ugly, people get ugly . Ever see the movie, "Roadhouse" w/ Patric Swayzee (my Mom's favorite movie! )? To get the best you can get in life you must "Be Nice/Ask Nice".
If you burn that out, then you must do what you have to do, i.e. Lemon Law, small claims, etc.
To sell the bike means YOU have to eat it . That is not right either.
In the end, it is all up to you!
Please keep us posted!